Frequently asked questions
- I have a parcel at my virtual address that I want to have sent home. How do I do it?
- Where can I check the price of shipping before I order something?
- Is the “Take Pictures” service charged? If yes, how?
- My parcel that I have sent from you to my home via DHL is made up of two packages. One package has a value of 400 GBP and the other has a value of 30 GBP. I therefore had the whole parcel insured for 500 GBP. Is my whole parcel insured to 500 GBP?
- Can I track a parcel on route to my home?